Contact Us

How long does it take for me to receive my order?

admin2021-12-22T17:00:24+00:00

Usually, your order will be shipped 1-2 business days after placing your order (subject to the clearance and stock availability – up to 7 days during sale/campaign periods). Depending on your location and shipping option, your delivery times may vary.

How do I create an account?

admin2021-12-22T17:01:45+00:00Go to the following link and create your account: My Account

I received the wrong item

admin2021-12-22T17:03:07+00:00

Please start with double-checking your order confirmation to see what you ordered. If you have not received the ordered product please contact us by using the button “CONTACT US” further down this page, and we will do everything we can to correct our mistake.

How do I track the status of my order?

admin2021-12-22T17:13:12+00:00

The order status can be viewed here: Track Order

Do you charge sales tax?

admin2021-12-22T17:13:53+00:00We provide “Delivered duty paid” (DDP) service which is a delivery agreement whereby the seller assumes all of the responsibility, risk, and costs associated with transporting goods until the buyer receives or transfers them to the targeted destination.